Can I return an item that I have purchased at dethonray.nl?
“You have the right to cancel your order up to 14 days after receipt without giving a reason, provided the seal has not been broken. However, for hygiene reasons, we cannot accept returns of earphones and headphones if they have been opened, unless there is an error in When the seal is broken, your order is final and can no longer be returned. If you make use of your right of withdrawal, you have 14 days after receipt to return your product. If you return the entire order, the full order amount including any shipping costs will be credited to you. If you return part of the order, any shipping costs will not be reimbursed. Only the costs for returning your house to the webshop are for your own account. Consult the website of your carrier for the exact rates.If you make use of your right of withdrawal, the product will be shipped with all accessories supplied and in the original packaging condition and packaging returned to Dethonray.nl. To exercise this right, please contact us at returns@dethonray.nl. We will then refund the amount due within 14 days after registration of your return, provided the product has already been returned in good condition. †