Most frequent questions and answers

Dethonray.nl works with resellers and sells direct if you have no reseller in your area.

Dethonray.nl always ships from Europe.  We ship in all EU countries.

All shipments are send from The Netherlands, so within the EU there will be no custim fees or additional taxes

We have an instruction on how to upgrade your Dethonray DTR1 firmware on our support firmware upgrade page.

If you encounter an issu with the firmware upgrade proces,  contact us and we will find a solution.

Banktransfers, PayPal and many local online banking methodes like iDeal, Sofort, Bancontact etc. Please contact us if you need help..

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